I decided to try to contact Kan Jam, since I was more interested in the possibility of an exchange than a return. In my experience, if a company will honor an exchange, some of the time, they won't require that you send the original product back. But I couldn't find any direct contact info for Kan Jam and decided to just open up a Return Request through Amazon. I did say in the comments that I would prefer an exchange over a return, but I
This is a felt cover ball, which is the major characteristics of an indoor soccer ball. Durable felt cover offers the softness and helps to control the rebounding characteristics. This is a size 5 ball with hand stitched panels. Hand stitched panels are more durable than machine stitched panels. The bounce is not too high, which should be the case of a standard indoor soccer ball.
Whereas plenty of manufacturers that we reviewed opted to go with a soccer ball that was more durable than responsive, Mikasa takes the opposite approach and focuses primarily on the touch that their ball can provide. This is most apparent in the soccer ball’s choice of casing material. The synthetic leather casing of the Mikasa is by far the softest and naturally responsive-without the inclusion of texture-out of any other soccer ball we reviewed. https://www.youtube.com/watch?v=3OKagE2ZIRA